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Human Performance Sports Nutrition T&C's

No contract will exist between you and Human Performance Sports Nutrition for the sale by it to you of any product unless and until Human Performance Sports Nutrition accepts your order by email confirming that it has shipped your product. That acceptance shall be deemed complete and for all purposes to have been effectively communicated to you at the time Human Performance Sports Nutrition sends the email to you (whether or not you receive that email).

To cancel this contract, please advise us in writing giving the reason for the return as 'contract cancellation'.

For the avoidance of doubt, any such contract shall be deemed to have been concluded in England and shall be governed by English law. Both you and Human Performance Sports Nutrition irrevocably submit to the nonexclusive jurisdiction of the English courts.

Whilst every effort is made to ensure the accuracy of information, product specifications and prices change from time to time, and we cannot be held responsible for any inaccuracies on this website. Please read the information and instructions that come with the products you order prior to use.

Limitations on Consumer Rights

Under the Sale of Goods 1979 as amended by the Sale and Supply of Goods Act 1994 a customer may be entitled to a refund where the goods sold are faulty, not as described or where the seller had no legal right to sell the goods. This right cannot be taken away and any attempt by a trader to limit this liability under the Acts by reference to an exclusion clause or similar notice will be void and therefore unenforceable. Under the Consumer Transactions Restrictions on Statements Order 1976 it is also a criminal offence to display a notice which is so void. For example:

"No Refunds Given"

"Goods can only be Exchanged"

"Only credit notes will be given against faulty goods"

All of these notices are all void and therefore illegal.

Payment

We currently only accept payment through PayPal . If you do not have a PayPal account you can still pay via card using PayPal. Follow the easy on screen instructions. Once your payment has been received you will receive a confirmation e-mail showing that your item has been shipped.

Returns Policy

Human Performance Sports Nutrition are willing to accept returns on items which are unopened and in original condition. Should you wish to return a product please email us using sales@humanperformance-sportsnutrition.com

You are responsible for the goods until we receive them. Any packaging or postage cost incurred in returning the goods is your responsibility.

When we receive the returned goods, if they have been used, altered, damaged, or are in any way unfit for resale, we reserve the right to withhold some or all of the refund and will email you within 7 days describing the reasons and explaining your options. 

Order Cancellation

Under the Consumer Protection Distance Selling Regulations you have rights as a consumer when you shop online – you have the right to change your mind and cancel an order within seven working days. If you decide to cancel, then you should put this in writing to us by email.

Customer Service

We aim to please you with our wide selection, low prices and fast convenient service but sometimes things may not be to your complete satisfaction. Please feel free to contact us via the contact form, by email at customer sales@humanperformancesportsnutrition.com

 

Connect

Sorry folks we are having a problem with our payment processor and cannot take online payments at the moment. We are trying to resolve things as quickly as possible.
If you need to order now, please send your order and contact details to sales@hp-sn.com or TXT/Whatsapp message to 07894 055453